Human Resources and Professional Development



Happy New Year! Welcome to 2022! Time for resolutions and fresh starts. I used to make the “usual” resolutions: lose weight, get in shape, make a budget and stick to it. You know how that goes. By week 2, the diet is forgotten, the gym membership goes unused and those post-holiday sales just get you. Well, there’s always next year.

Instead of those “usual suspects,” how about making a resolution to invest in yourself? This edition of CMSA Today is chock full of stories to do just that. A curated selection of topics from the human resources/professional development perspective.

One article that struck me personally is the practical guidance on interviewing for a case management position. I could have used that one all those years ago when I was interviewing for my first case management job at a managed care organization. I remember the interviewer (who became a friend and mentor) asking me if I knew what case management was or what nurses did at the insurance company. I actually answered him with “Not a clue, but I’m a fast learner.” He quickly sketched out a scenario, and I was able to pull an experience I’d had recently in the medical nursing unit I was working on at the time and applied my critical thinking skills to look at it from a different perspective. It must have worked because I got the job (and the rest is history). How fortunate we are to have the expertise of Nadine Carter and Marianne DiMola to help us learn excellent case management-focused interviewing skills now!

Along the theme of “invest in yourself,” I cannot begin to tell you how excited I am for the 2022 CMSA National Conference and Expo at the Gaylord Palms in Orlando, Florida on June 1-4, 2022! Early bird registration is open now, and I sincerely encourage you to attend. The education, resources and networking are unmatched. The ability to gather is not one we take for granted now, and there is great value in being able to come together, learn from each other, share innovations and celebrate case management. I always come away from our National Conference and Expo re-energized and excited to return to work to make my little corner of the world a better place for my patients and co-workers. I plan to be in Orlando—how about you?

colleen morley

Dr. Colleen Morley, DNP, RN, CCM, CMAC, CMCN, ACM-RN, president-elect of CMSA 2021-2022, is the regional director of case management/Chicago Market for Pipeline Health. Dr. Morley has been in case management for 17 years in acute care and managed care settings. She received her DNP from Chamberlain College of Nursing in 2018.


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