Say “Hi” to Lily the Listening Bot: Share Some Feelings. Soon.
BY GLENN P. ALLEN, MSOD
I’ve spent nearly 40 years in learning and organization development. The past five years of my career have been spent working in healthcare.
BY GLENN P. ALLEN, MSOD
I’ve spent nearly 40 years in learning and organization development. The past five years of my career have been spent working in healthcare.
BY TIFFANY FERGUSON, LMSW, CMAC, ACM, AND GARRY CARNEAL, JD, MA
In the realm of case management, where the efficient assessment and coordination of care for high-risk and complex patients are paramount, the desire for improved technology efficiency has emerged as a solution to promote better clinical and business outcomes. This includes implementing more effective population health interventions without increasing the number of staff.
BY ANNE LLEWELLYN, MS, BHSA, RN, CRRN, CMGT-BC, BCPA, FCM Health information technology is touching each of our lives. Examples include electronic health records, practice management software, patient portals, remote patient monitoring technologies, clinical decision support systems, staff scheduling and bed management systems. Whatever sector of the healthcare system you…
BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM
Are we there yet? As we come to the final installment of my Electronic Road Trip series, I hope you have found some great new resources and revisited familiar ones with new perspective.
BY COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM
Continuing my review of some excellent repositories of knowledge dedicated to evidence-based initiatives, I will use the theme of this issue, “Health Disparities,” to check out the websites for the Institute for Healthcare Improvement (IHI), Healthy People 2030, the Robert Wood Johnson Foundation (RWJF) and the Centers for Disease Control and Prevention (CDC).
BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM
As the topic of this issue is Reducing Readmissions, I decided to start my keyboard journey at the originator of the Hospital Readmission Reduction Program, the Centers for Medicare & Medicaid Services.
BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM
As I write this, it has been 2 whole weeks since I took the gavel from the fabulous Melanie Prince at the CMSA National Conference in Orlando. It has been an exciting and busy 2 weeks. I am so honored and thrilled to be able to serve this organization and the profession of case management.
BY GARRY CARNEAL, JD, MA, AND PAT STRICKER, RN, MEd
With the rise of digital health and the impact of the COVID pandemic, these and other forces have changed almost every phase of healthcare in recent years. How case managers interface with their patients and the tools they use to do so is one prime example of the changing landscape. The arrival of telehealth and the constant opportunity to use emerging technology applications only adds to the complexity and excitement.