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Case Management Practice
Ethical Considerations in Real Case Management
BY STEPHANIE BERKNER, LCSW, CDP Social workers are routinely faced with ethical challenges that require a balance of compassion, impartiality, and…
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Workers’ compensation
Behind the Claim: How Worker’s Compensation Case Managers Turn Barriers Into Comebacks
BY JANET COULTER, MSN, MS, RN, CCM, FCM, RIT AND MARYANN OTT, BSN, RN, CCM, CPC Behind every worker’s compensation claim is…
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Case Management Practice
When Fireflies Meet Oxygen Tanks: Understanding and Supporting Medically Complex Childhoods
BY BONNIE BOOMSMA, RN, BSN, BSW, CCM, CMSRN AND JENNIFER BOONE, LCSW Claire is a typically developing seven-year-old who spends her summer…
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Mental Health
Are You Tired or Burned Out?
BY SANDRA ZAWALSKI, MSN, RN, CCM, CRRN, ABDA, MSCC, DR. INDIA WATSON, DSL, MSN, RN, CCM, CMPC, AND TRINA STURDIVANT, MSN, RN, CCM…
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Case Management Leadership
An Officer, a Gentleman, and a Case Manager Navigator
BY JOYACE G USSIN, MSN, RN, BSBM, CCM Captain Michael Sevilla, MSN, RN, serves as a Case Manager Navigator at the…
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Past President's Corner
Voices of Leadership: Reflections From Past Presidents
BY MARY MCLAUGHLIN DAVIS, DNP, ACNS-BC, NEA-BC, CCM-R, CMSA NATIONAL EXECUTIVE BOD 2013-2019, PRESIDENT 2017-2019 Perhaps the biggest challenge facing CMSA…



