Health Equity
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Cultural Humility: Addressing the Age-Old Problem of Health Inequities

BY DARRYL WASHINGTON, D.ED., MS THE ANCIENT ISSUE OF INEQUITY The rudiments of any developing culture begin with the creation of a common language, letters or an alphabet, religion, laws, social organization, settlements, food production and a system of healthcare. Systematic healthcare dates back as far as the ancient Mesopotamians,…

Healthcare information technology
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Health Information Technology: A Revolution in Healthcare

BY ANNE LLEWELLYN, MS, BHSA, RN, CRRN, CMGT-BC, BCPA, FCM Health information technology is touching each of our lives. Examples include electronic health records, practice management software, patient portals, remote patient monitoring technologies, clinical decision support systems, staff scheduling and bed management systems. Whatever sector of the healthcare system you…

Technology
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Mitigating Harm Related to Racial Bias in Healthcare Algorithms

BY KELVA EDMUNDS-WALLER, DNP, RN, CCM Artificial intelligence is pervasive in our everyday lives whether we recognize it or not. In the simplest terms, artificial intelligence (AI) is the science of making computers mimic human thoughts and actions in real-life environments. AI is a branch of computer science focused on creating…

Technology
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Case Management Services: Time to Pivot

BY STEFANY ALMADEN, PhD, RN, MSN, CCM, CMCN, CPUM, PAHM OVERVIEW Care/case management (CM) services have continued to evolve since the passing of the Health Maintenance Organization (HMO) Act of 1973. Viewed at first as the “pulse-check” for service-requests’ reviews for cost control, CM had to fight for carving niche…

Technology
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Leveraging Augmented Intelligence to Support Population Health Initiatives

BY LISA SIMMONS-FIELDS, DNP, MSA, RN, CCM, CPHQ “The AMA House of Delegates uses the term augmented intelligence (AI) as a conceptualization of artificial intelligence that focuses on AI’s assistive role, emphasizing that its design enhances human intelligence rather than replaces it” (AMA, 2024). Leveraging technology and tools will improve…

Technology
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AI: Promise, Peril and Precision

BY DENNIS A. ROBBINS, PhD, MPH There is an immense buzz surrounding AI. Amid that buzz is a unique mix of controversy, fear, promise and challenges. So much of the time we perceive AI to be, or characterize it to be, something exaggerated, like what we see in movies. We fear…

Legal issues
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The Emerging State of AI Legislation and Regulation in the US

BY JENNY QUIGLEY-STICKNEY, MSN, RN, MHA, MA, CCM, ACM-RN, CMAC, CPHM, FCM As of March 2024, the United States did not yet have a comprehensive federal legislation or policy specifically targeting AI technology. There are discussions and initiatives at the federal, state and local levels of government aimed at addressing…

Technology
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Artificial Intelligence in Case Management: Benefits and Precautions

BY SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC In recent years, artificial intelligence (AI) technology has made significant inroads in healthcare, and its impact on case management has been particularly notable. Case management is a critical aspect of healthcare, with the goal of being a patient advocate and ensuring…

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