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Hospice Care
Timing the Hospice Conversation: A Case Management Perspective on GIP Level of Care and End-of-Life Decision Making
BY JENNY QUIGLEY-STICKNEY, MSN, MA, MHA, CCM, ACM-RN, CMAC, CPHM, FCM When is the right time to begin the conversation…
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Palliative Care
Shared Decision Making in Palliative Care: How Research Informs Practice for Case Management
BY ELLEN FINK-SAMNICK, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM Case managers strive to provide quality-driven intervention to patients…
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President's Message
April is CMSA Foundation Month 2026: Advancing Excellence in Palliative and Hospice Care
BY PRESIDENT-ELECT JENNY QUIGLEY-STICKNEY, MSN, RN, MHA, MA, CCM, ACM-RN, CMAC, CPHM, FCM April marks CMSA Foundation Month 2026, a…
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Association News
Design Your Experience at #CMSA2026: Your Conference. Your Impact.
No two case managers approach their work in exactly the same way, and at the 2026 CMSA Annual Conference &…
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Case Management Practice
Ethical Considerations in Real Case Management
BY STEPHANIE BERKNER, LCSW, CDP Social workers are routinely faced with ethical challenges that require a balance of compassion, impartiality, and…
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Social Work
The Invisible Labor of Social Workers: Recognizing the Unseen Impact Shedding Light on the Essential, Yet Unknown, Contributions of Social Workers
BY WIARA JACKSON, MSW, LCSW, CCM Social workers are often celebrated for their front-line efforts in supporting individuals and families through…
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Workers’ compensation
Behind the Claim: How Worker’s Compensation Case Managers Turn Barriers Into Comebacks
BY JANET COULTER, MSN, MS, RN, CCM, FCM, RIT AND MARYANN OTT, BSN, RN, CCM, CPC Behind every worker’s compensation claim is…
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Case Management Practice
When Fireflies Meet Oxygen Tanks: Understanding and Supporting Medically Complex Childhoods
BY BONNIE BOOMSMA, RN, BSN, BSW, CCM, CMSRN AND JENNIFER BOONE, LCSW Claire is a typically developing seven-year-old who spends her summer…
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Care Corner
Deploying for the First Time
BY MICHELLE BRUSIO, MSN, RN, CCM I had the opportunity to interview a female Army Soldier who commissioned into the Army,…
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Social Work
Everyone Knows Your Name: Navigating Ethical Boundaries in Rural Social Work
BY KALIE WOLFINGER, LCSW In small towns, clinical social workers often find themselves navigating an invisible web of overlapping roles.