Past President's Corner
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Geriatric Care, End-of-Life Planning, and Hospice Support

BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, CMGT BC, ACM-RN, IQCI, FCM, FAACM
As we continue to evolve in our role as case managers, the themes in this edition of CMSA Today touch upon some of the most profound and meaningful aspects of our practice: geriatric care, end-of-life planning, and hospice support. These themes are both timely and essential as we see the demographic shift of a growing aging population and face the unique challenges this presents in healthcare. Navigating the complexities of elder care requires not only clinical knowledge and organizational expertise but also a deep understanding of compassion, dignity and advocacy.

Association News
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Celebrating 35 Years of CMSA: A Legacy of Leadership in Case Management

This year marks a significant milestone for the Case Management Society of America (CMSA) as we celebrate 35 years of advancing the professional practice of case management. From its humble beginnings in 1990 to its status today as a recognized leader in healthcare, CMSA’s journey is a testament to the power of collaboration, advocacy and unwavering commitment to quality care.

Case Management Leadership
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Journey to FCM: Her Story…

BY DR. HEAVEN PROVO, MBA DNP RN CCM PHNA-BC NE-BC LNFA CAHIMS FCM
I wear many hats: wife, mom, bonus mom, sister, daughter, and friend…all of which take priority for me. I would like to start by acknowledging my supportive family and God’s grace for every season.

Health Equity
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Care Management Partnership with Community Health Workers Is Leading to Greater Health Equity

BY LISA SIMMONS-FIELDS, DNP, MSA, RN, CCM, CPHQ, FCM, AND MAUREEN PIKE, MPH, MBA, RN
For the past three years, Trinity Health’s Clinically Integrated Networks (CIN), Community Health & Well-Being (CHWB) departments and the Medical Groups (THMG) have engaged in a national strategy for reducing preventable hospitalizations among Medicare Shared Savings Program (MSSP) beneficiaries with a special focus on our vulnerable dually enrolled (Medicare/Medicaid) population. Nationally, patients who are dually enrolled are more likely to experience poverty, have disabilities and be part of a racial and/or ethnic minority. Shared accountability and key performance indicators (KPIs) among the CINs, THMG and CHWB teams with a clinical and social care focus were integral to the success of this strategy.

Health Equity
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LGBTQIA2S+ Health Equity: The Need for Inclusivity in Healthcare

BY JENNIFER GAZDA, LCSW, CMC, CDP
When involved in a discussion of potential topics for this publication related to health equity, I listened and tried to find what area was not included in a means to participate. Representation for the LGBTQIA2S+ population was not readily apparent, so I decided to explore some current research and see where it led me.

Social Determinants of Health
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2024 SDOH Social Determinants of Health (SDOH) Requirements and What Lies Ahead in 2025

BY TIFFANY FERGUSON, LMSW, CMAC, ACM-SW
In recent years, the healthcare industry has undergone a paradigm shift in recognizing the role that social determinants of health (SDoH) play in patient outcomes. These non-medical factors—including housing instability, food insecurity and transportation issues—have emerged as critical elements influencing overall health, particularly among vulnerable populations.

Health Equity
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Closing the Digital Gap: How Case Managers Champion Tequity in Healthcare

BY DR. COLLEEN MORLEY-GRABOWSKI, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM
The healthcare industry has undergone a massive transformation over the past few decades, driven largely by technological advancements. From electronic health records (EHRs) to telemedicine, technology has revolutionized the way healthcare is delivered and managed. However, as healthcare becomes increasingly digitized, concerns about equitable access to these technologies have emerged, leading to the concept of “tequity”—the intersection of technology and equity in healthcare.

Health Equity
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Community Health Workers — An Essential Workforce For Achieving Health Equity

BY DR. RAINE ARNDT-COUCH, DSW, JD, LCSW, CCM
Health equity is a fundamental goal in healthcare, aiming to ensure that everyone has a fair and just opportunity to be as healthy as possible. Community health workers (CHWs) play a crucial role in achieving this goal, by leveraging their unique skills and lived experience to bridge healthcare delivery gaps and address the social determinants of health. This article explores the role and value of CHWs, the current policy landscape underlying the provision of CHW services and offers practical actions case managers and others in the healthcare continuum can take to ensure CHWs are included in comprehensive strategies to achieve health equity.

Health Equity
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Exploring Health Equity Factors by Navigating Case Managers the Way Forward

BY ANITA MINGO, MSW, LICSW, CAROLINA MOSLEY, RN, MSN, CCM, CPHQ, CPHM, AND CATOVIA RAYNER, DHA, MPH, MSW, LCSW
The social drivers of health (SDoH) can affect a wide range of health outcomes and quality of life outcomes. There are five common domains; economic stability, education, health and healthcare, neighborhood and built environment, and social community context. We seek health equity for all.

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