By Dr. Colleen Morley-Grabowski, DNP, RN, CCM, CMAC, CMCN, CMGT BC, ACM-RN, IQCI, FCM, FAACM
As I transition from my role as president of the Case Management Society of America (CMSA) to becoming the immediate past president and chair of the CMSA Editorial Board, I am filled with a deep sense of pride and gratitude for the incredible journey we have shared.
As we begin National Case Management Week (October 13-19, 2024), it’s time to honor and celebrate the heroes of healthcare—our dedicated case managers. This annual celebration has grown into a powerful movement that shines a spotlight on the vital role case managers play in delivering patient-centered care and improving health outcomes.
BY GLENN P. ALLEN, MSOD
I’ve spent nearly 40 years in learning and organization development. The past five years of my career have been spent working in healthcare.
BY MICHAEL NORDÉ, LICSW
When receiving care from your provider, how important is informed consent? What if you learned that, statistically, people in your group, be it race, ethnicity, gender, gender identity or religion were not being offered informed consent? How would you feel? Most importantly, what would you do?
BY KATHY DRISCOLL, MSN, RN, NEA-BC, CCM, AND KATHRYN M. TART, EdD, MSN, RN
The home setting is a vastly different environment from the hospital setting. While each space in a hospital is organized according to the needs of the patient and the treatment they receive from physicians, nurses and other staff, the home is a patient’s personal space.
BY COLLEEN MORLEY-GRABOWSKI, DNP, RN, CCM, CMAC, CMCN, CMGT BC, ACM-RN, IQCI, FCM, FAACM, AND JANET COULTER, MSN, MS, RN, CCM, FCM
Everyone has a special person who has influenced their life and professional practice model. Dr. Jean Watson is that person for both of us.
BY SANDRA ZAWALSKI, MSN Ed, RN, CRRN, CCM, ABDA, MSCC
When research started for this article, I made the mistake of reading “virtual” as telephonic. I could not have been more incorrect! So, let’s travel through time and look at virtual case management.
BY COLLEEN MORLEY-GRABOWSKI, DNP, RN, CCM, CMAC, CMCN, CMGT BC, ACM-RN, IQCI, FCM, FAACM
In the complex system of healthcare, the coordination of patient care is a critical factor that determines the quality and efficiency of the services provided. The primary care level is the ideal starting point for this coordination, as it is often the first point of contact for patients entering the healthcare system.
BY HUSSEIN M. TAHAN, PhD, RN, FAAN, FCM
Professional case managers (PCMs) have been crucial to the effective delivery of healthcare services for people and communities. They have been known to add value to the person’s experience within the healthcare environment. Effectively communicating our value as PCMs is essential to demonstrating our impact on both patient and healthcare organization’s outcomes, but also on case management practice at large. In this article, I explore various strategies we can employ to impactfully and confidently communicate our value as PCMs.
BY TIFFANY FERGUSON, LMSW, CMAC, ACM, AND GARRY CARNEAL, JD, MA
In the realm of case management, where the efficient assessment and coordination of care for high-risk and complex patients are paramount, the desire for improved technology efficiency has emerged as a solution to promote better clinical and business outcomes. This includes implementing more effective population health interventions without increasing the number of staff.