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BY GLENN P. ALLEN, MSOD
I’ve spent nearly 40 years in learning and organization development. The past five years of my career have been spent working in healthcare.
Browsing: artificial intelligence
What Is Virtual Case Management?
BY SANDRA ZAWALSKI, MSN Ed, RN, CRRN, CCM, ABDA, MSCC
When research started for this article, I made the mistake of reading “virtual” as telephonic. I could not have been more incorrect! So, let’s travel through time and look at virtual case management.
Exploring the Existence, Challenges and Potential for Artificial Intelligence in Case Management
BY TIFFANY FERGUSON, LMSW, CMAC, ACM, AND GARRY CARNEAL, JD, MA
In the realm of case management, where the efficient assessment and coordination of care for high-risk and complex patients are paramount, the desire for improved technology efficiency has emerged as a solution to promote better clinical and business outcomes. This includes implementing more effective population health interventions without increasing the number of staff.
The Future of Healthcare: Empowering Case Managers with Cutting-Edge Tools
BY MICHELLE DESPRES, PT, CEAS II, REAS, CETS, AND SARAH GRACE, RN
In the ever-changing landscape of healthcare, case managers play a pivotal role. They are the quarterbacks of care management—coordinating care, advocating for patients and ensuring optimal outcomes. But with the increasing complexity of cases and growing demands on their time, additional resources are needed to level the playing field.
Mitigating Harm Related to Racial Bias in Healthcare Algorithms
BY KELVA EDMUNDS-WALLER, DNP, RN, CCM Artificial intelligence is pervasive in our everyday lives whether we recognize it or not. In the simplest terms, artificial intelligence (AI) is the science of making computers mimic human thoughts and actions in real-life environments. AI is a branch of computer science focused on creating…
Case Management Services: Time to Pivot
BY STEFANY ALMADEN, PhD, RN, MSN, CCM, CMCN, CPUM, PAHM OVERVIEW Care/case management (CM) services have continued to evolve since the passing of the Health Maintenance Organization (HMO) Act of 1973. Viewed at first as the “pulse-check” for service-requests’ reviews for cost control, CM had to fight for carving niche…
AI: Promise, Peril and Precision
BY DENNIS A. ROBBINS, PhD, MPH There is an immense buzz surrounding AI. Amid that buzz is a unique mix of controversy, fear, promise and challenges. So much of the time we perceive AI to be, or characterize it to be, something exaggerated, like what we see in movies. We fear…
The Emerging State of AI Legislation and Regulation in the US
BY JENNY QUIGLEY-STICKNEY, MSN, RN, MHA, MA, CCM, ACM-RN, CMAC, CPHM, FCM As of March 2024, the United States did not yet have a comprehensive federal legislation or policy specifically targeting AI technology. There are discussions and initiatives at the federal, state and local levels of government aimed at addressing…
Understanding The Impact of Artificial Intelligence On Professional CASE Management Practice
BY MICHAEL B. GARRETT, MS, CCM UNDERSTANDING AI AND RELATED TERMS Artificial intelligence (AI) can be defined in many ways, but it generally refers to the ability to enable computers and robots to emulate human thoughts, behaviors and tasks. Data scientists use a variety of tools to analyze data and…
Artificial Intelligence in Case Management: Benefits and Precautions
BY SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC In recent years, artificial intelligence (AI) technology has made significant inroads in healthcare, and its impact on case management has been particularly notable. Case management is a critical aspect of healthcare, with the goal of being a patient advocate and ensuring…