By Donna Todd, MSN, RN-BC, CCM
As I was thinking about leadership and case managers, the first thought that I had was, do all case managers see themselves as leaders? I hope everyone said “absolutely.” For those of you who said “no,” did you say that because you don’t have a formal title? Some of the best leaders do not have a formal title!
BY JENNY QUIGLEY-STICKNEY, MSN, RN, MHA, MA CCM, ACM-RN, CMAC, CPHM, FCM
Many times over the last decade, I have committed to organizational leadership at the national level for the Case Management Society of America board of directors and at the local level for the Case Management Society of New England. I have often been asked by members, “What do I get out of contributing so much time within the case management organization?”
BY SABINA ZOLOTA, MS, AND CHRISTINA SANCHEZ, LCSW
Trained to be skilled and qualified in their practice, clinicians are exceptionally good at treating and caring for their patients. But is being a great clinician enough to be a successful clinician leader who can thrive in the complex and ever-changing world of healthcare?
BY JANET COULTER, MSN, MS, RN, CCM, FCM
Have you ever felt that your day was like riding on a roller coaster? There are the unknowns, the anticipated, the ups and downs, the twists and turns, loops with unexpected drops, and Friday afternoon surprises. It can be a thrilling, fast-paced ride with great patient outcomes, or the ride may experience mechanical problems.
BY ANNE LLEWELLYN, MS, BHSA, RN, CCM, CRRN
Here, we highlight case management professionals who are leaders, mentors and directors in various settings where case managers practice their trade. Each has shared information about who they are and the work they do across the broad healthcare system. Please take a few minutes to read about their work and the value they bring.
BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN
I have added lexicology to my list of hobbies because I realize how much time I spend on the “study of words.” The quest to find the right, most precise word(s) to convey the right, precise message is a constant exercise, whether I am communicating with family and friends or writing a scholarly paper. As I prepared to write this last message as president of the Case Management Society of America, 2020–2022, my reflections about the past two years were centered on transitions and evolution.
BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN
As I prepare to take office in June as the CMSA National president, I find myself reflecting on how I came to this moment.
BY EDNA B. CLIFTON, MBA, BSN, RN
Recruitment of nurses is critical to maintaining staffing requirements; however, retaining nurses is equally important. There are many reasons why nurses leave their jobs.
BY TARA N. ADAMS, LCSW, CCM
The stigma around mental health is such a difficult topic. I hesitated to take on the challenge of writing this article because, despite being a mental health professional for over 20 years, I still struggle with not being biased myself.
BY JENNY QUIGLEY-STICKNEY, RN, MSN, MHA, MA, CCM, ACM-RN, CPHM, CMAC
Workplace violence that occurred during the pandemic is not a new issue as it has been increasing in numbers since 2016. The pandemic, however, increased the number of instances of workplace violence due in part to two conditions that needed to be maintained for safety in the work environment: isolation and decreased ability to communicate to the healthcare team.