Browsing: care coordination

International Case Management
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Case Manager for International Patients: Challenges and Rewards

BY MARY MCLAUGHLIN DAVIS, DNP, ACNS-BC, NEA-BC
Case managers are expert communicators and understand this is a skill essential to meet the CMSA Standards of Practice and effectively help patients navigate a complex health system (CMSA, 2022). They may meet their patients in person either in the acute or ambulatory care setting. Other case managers practice remotely and establish a relationship with patients via telephone or using other telecommunication tools. These skills honed over time, study and practice provide the basics of practice for case managers.

Care Coordination
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Measurable Results: Leveraging Education to Support VHA Care Coordination Staff in the Western States Network Consortium

BY JUNE CALLASAN, MSN, RN, CCM, RUTH D. GRENOBLE, AM, LCSW, CCM, RACHELE MISITI, LCSW-S, CCM, AND CRIS M. WHITE, PhD
In the January 2023 issue of CMSA Today, we described the deployment of a regional, competency-based educational strategy designed to drive systemwide case management integration efforts within the Veterans Health Administration (VHA) Western States Network Consortium.

Workers’ compensation
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The Post-Pandemic Life of a Workers’ Comp Case Manager

BY THERESE M. QUINN, RN, BSN, CRRN, CCM, JD
A professional nurse case manager has an interesting role in the arena of workers’ compensation. Aside from developing a thick skin, a nurse case manager must demonstrate excellent communication skills in order to facilitate communication between all parties, including the injured worker, the employer, the providers and the insurance claims adjusters.

Patient Communication
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How Can Case Managers Impact Widows/Widowers?

BY TAMI WANTOLA, RN, AND SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC
Case management has been here for decades, and many of us learned from on-the-job training. We worked cases in workers’ comp, hospice, acute care and many more areas. However, how many of us know about the effects becoming a widow or widower has on a person?

Health Technology
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Call to Action to Support Emergency Department Follow-up Care

BY VALERIE LINZEY, DNP, APRN, FNP-C
Primary care practices are faced with many challenges when their patients are admitted or visit an outside facility or hospital. One of the major problems is a breakdown of communication when patients are discharged from the health facility or hospital and need to follow with primary care.

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