BY ELAINE BRUNER, MSN, RN, CMGT-BC
Recently, I sat down (via Zoom) with Cheryl Acres, RN, CCM, CDP, to discuss the role of a geriatric care manager. Since March 2007, Cheryl has been the sole owner and principal of Comprehensive Care Management, LLC, an independent geriatric care management practice based in Richardson, TX.
BY ERIN K. CUNNINGHAM, BSN, RN, CCM
Select Medical operates over 105 critical illness recovery hospitals (long-term acute care hospitals) as well as over 30 inpatient rehabilitation hospitals. The care coordination department developed a clinical advancement program for directors of case management and case managers in order to encourage professional growth, reward professional growth, and increase employee satisfaction.
BY GARRY CARNEAL, JD
With mental health concerns fresh on our minds since the pandemic, case managers continue to focus on their patients’ mental well-being, in addition to an array of physical ailments. Over time, the interaction between mental and physical health has become more apparent. Case managers have been very aware of the mind-body connection for years.
BY MARY MCLAUGHLIN DAVIS, DNP, ACNS-BC, NEA-BC
Case managers are expert communicators and understand this is a skill essential to meet the CMSA Standards of Practice and effectively help patients navigate a complex health system (CMSA, 2022). They may meet their patients in person either in the acute or ambulatory care setting. Other case managers practice remotely and establish a relationship with patients via telephone or using other telecommunication tools. These skills honed over time, study and practice provide the basics of practice for case managers.
BY JUNE CALLASAN, MSN, RN, CCM, RUTH D. GRENOBLE, AM, LCSW, CCM, RACHELE MISITI, LCSW-S, CCM, AND CRIS M. WHITE, PhD
In the January 2023 issue of CMSA Today, we described the deployment of a regional, competency-based educational strategy designed to drive systemwide case management integration efforts within the Veterans Health Administration (VHA) Western States Network Consortium.
BY THERESE M. QUINN, RN, BSN, CRRN, CCM, JD
A professional nurse case manager has an interesting role in the arena of workers’ compensation. Aside from developing a thick skin, a nurse case manager must demonstrate excellent communication skills in order to facilitate communication between all parties, including the injured worker, the employer, the providers and the insurance claims adjusters.
BY ALEXA HUGHES AND LAUREN BUCHWALD, BSN, RN, MSC
One does not have to search far to find that the United States is experiencing a maternal health crisis; a crisis that has continued to rise both during and in the aftermath of the global COVID-19 pandemic.
BY DOROTHY SANDERS, MHL, RN, CCM
Ask any experienced care or case manager about integrated care, and many will tell you that our healthcare system is not designed for the patient with complex needs or front-line staff in mind.
BY SADIE HUTCHINSON, RN
Baton Rouge General Medical Center (BRGMC) did a review of their care management department to evaluate and identify structural and operational improvements.
BY FRANCESCA BRYAN-COUCH, DNP, RN, CHPN; JUNE CALLASAN, MSN, RN, CCM; RUTH D. GRENOBLE, LCSW, CCM; RACHELE MISITI, LCSW-S, CCM
The Veterans Health Administration (VHA) has embarked on an enterprise- wide effort to streamline and standardize care coordination through an endorsed care coordination and integrated case management (CC&ICM) model of practice.