Implementing a Post-acute Resource Center to Improve Patient Care
BY SADIE HUTCHINSON, RN
Baton Rouge General Medical Center (BRGMC) did a review of their care management department to evaluate and identify structural and operational improvements.
Browsing: Best Practices
The Importance of Quality Measures: Making Care Matter
BY REBECCA PEREZ, MSN, RN, CCM
Everyone aspires to provide quality healthcare. The definition of healthcare quality would seem straightforward; however, establishing metrics is not necessarily so straightforward, a point recognized by Avedis Donabedian, a Lebanese physician and founder of the study of healthcare quality over half a century ago.
Case Management Standards of Practice: A Road Map to Excellence
BY SHERRY ALIOTTA, BSN, RN-BC, CCM
The Standards of Practice for Case Management have been updated. The newly revised standards need not be a reference volume or an unrealistic ideal. They represent a philosophy, statement of beliefs, values to guide a program, its context and the role of the individual(s). They can serve as a road map to excellence and serve as a guidepost for case managers seeking environments that support the practice of case management.
The Value of Evidence-based Practice & Research in Case Management
BY DR. LISA PARKER-WILLIAMS DNP, MBA, RN, CCM, AND KATHLEEN PARRY, BSN, RN, CCM
When one thinks about evidence-based practice (EBP), some of us in the healthcare world question whether it is a “buzz” word or if this is being implemented into practice.
Optimizing Case Management Services for LGBTQ Individuals
BY MICHAEL B. GARRETT, MS, CCM, CVE, BCPA
The lesbian, gay, bisexual, transgender and queer (LGBTQ) community is very diverse, with a wide range of health needs from healthcare providers and systems that have not always treated this community with respect and dignity. Case managers can provide services for members of the LGBTQ community that result in better outcomes, improved patient/client experience and reduced overall health expenses – realizing The Triple Aim.
Professional Case Managers as Exemplars Using the Quadruple Aim as a Measurement Framework for Quality Care
BY PATRICIA NOONAN, RN, MBA, CCM, FCM
The impetus for quality care led by a national call to action to achieve the Quadruple Aim has driven attention to the importance of measuring quality and safety in healthcare. There are several domains associated with professional case management practice that have an impact on quality outcomes including transitional care, care coordination, safety, health and wellness promotion, advance care planning, satisfaction and quality of life.
Disruptive Innovation
BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM
As I write this, it has been 2 whole weeks since I took the gavel from the fabulous Melanie Prince at the CMSA National Conference in Orlando. It has been an exciting and busy 2 weeks. I am so honored and thrilled to be able to serve this organization and the profession of case management.
The Ingredients Required to Develop a State-of-the-Art Pediatric Care Management Team
BY JENNY QUIGLEY-STICKNEY, RN, MSN, MHA, MA, CCM, ACM-RN, CPHM, CMAC
To better understand what is required to develop the specialized skills to work at the world-renowned Boston’s Children’s Hospital, CMSA Today invited three case managers from this prestigious center designed to treat pediatric patients from birth to adulthood, with acute to chronic pediatric care conditions.
Pediatric, Maternal/Child Health Case Management
BY COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN
I hope you are enjoying this beautiful summertime! The aftereffects of the CMSA National Conference in June still have me invigorated and excited about our profession. I am honored to take the reins as CMSA National President from the inimitable Melanie Prince.
Education Enhances Retention
BY EDNA B. CLIFTON, MBA, BSN, RN
Recruitment of nurses is critical to maintaining staffing requirements; however, retaining nurses is equally important. There are many reasons why nurses leave their jobs.