Browsing: telehealth

Healthcare information technology

How Health Information Technology Is Impacting the Practice of Case Management


With the rise of digital health and the impact of the COVID pandemic, these and other forces have changed almost every phase of healthcare in recent years. How case managers interface with their patients and the tools they use to do so is one prime example of the changing landscape. The arrival of telehealth and the constant opportunity to use emerging technology applications only adds to the complexity and excitement.


Artificial Intelligence Will Redesign Healthcare

BY DR. BERTALAN MESKÓ, MD, PhD In June 2021, I gave a keynote speech at the CMSA 2021 Virtual Conference, concentrating on how automation, most notably artificial intelligence, will affect care in medicine. This article was explicitly rewritten as a follow-up to that speech. Artificial intelligence in healthcare has incredible potential.…

Policy Trends

Passion to Policy

BY SUSAN PLOUGH, MSN, PHCNS-BC, CCM The CARES Act contains a variety of aspects, all addressing the needs of people across the country dealing with the COVID pandemic. In terms of healthcare, it was written to support America’s healthcare system in the fight against the coronavirus and, though meant to be…

Legacy Leaders

A Conversation With Benjamin J. Foster, MBA

BY ANNE LLEWELLYN, MS, BHSA, RN-BC, CCM, CRRN In this edition of Legacy Leaders, Anne Llewellyn caught up with Benjamin J. Foster, the CEO and founder of Nurseify, Inc. Ben is doing important work in nurse recruiting and helping nurses realize their potential as they move into new areas as well…


COVID and Case Management Before and After

BY PATTI GRADY, MSSL, RN, CCM, CCP, CMCN COVID has brought significant change to case management practice in Texas as well as the entire country. The first wave of COVID drove dramatic increases in COVID hospitalizations and increased utilization for those patients. Many healthcare systems struggled with bed capacity, equipment and…


Covid-19: Deepening The Conversation: Why Not Home

BY CORIN L. SCHNEIDER, MHA, MSN, RN, ACM-RN, AND DR. TIFFANY VICTOR-CASTLEBERRY, DNP, MSN, BA, RN, ACM-RN There is no doubt that COVID-19 has necessitated an environment of rapid change in the healthcare landscape, driving patient care delivery systems beyond traditional management of length of stay, bed capacity, and slower adoption of…

President's Message

The Power Of Communication

BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN I am excited about this issue and the telehealth theme. There are innovative possibilities and opportunities for care management in primary and specialty settings outside of the traditional office or hospital environment. The advancement of telehealth in acute and chronic care management is…

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