BY GEORGIA REINER, MS, CPHRM
As social media has grown, so has the number of recordings and postings online. Most case managers now know the dangers of posting patient-related content online, but what happens when the reverse occurs and a patient or patient family member posts videos, photos or content about the case manager?
BY JENNY QUIGLEY-STICKNEY, RN, MSN, MHA, MA, CCM, ACM-RN, CPHM, CMAC
Workplace violence that occurred during the pandemic is not a new issue as it has been increasing in numbers since 2016. The pandemic, however, increased the number of instances of workplace violence due in part to two conditions that needed to be maintained for safety in the work environment: isolation and decreased ability to communicate to the healthcare team.