BY PEGGY A. ROSSI, BSN, MPA – AUTHOR AND RETIRED RN/PHN, CCM, ACM-RN, CMAC
I have long considered case managers as the ICU of a healthcare organization’s revenue cycle. As the “silver tsunami” hits your organization, we may all need to think about what we might have to do to preserve our role while also working to help our hospital or organization financially survive.
BY JANET S. COULTER, MSN, MS, RN, CCM, FCM, AND, MARYANN OTT, BSN, RN, CCM, CPC
Leading a generationally diverse workforce is challenging. Effective leaders understand that each generation brings unique strengths, characteristics, values and challenges to the workplace.
BY CHARLES WHITE, EdD, MBA CASE MANAGEMENT DEMAND FACTORS A perfect storm continues to intensify because of our existing shortage of registered nurses, limited nursing faculty, BSN entry requirements and the effects of the pandemic. As Haas et al. (2020) described, the fragility and vulnerability of our nursing workforce have been…