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Healthcare information technology
Say “Hi” to Lily the Listening Bot: Share Some Feelings. Soon.
BY GLENN P. ALLEN, MSOD I’ve spent nearly 40 years in learning and organization development. The past five years of my…
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Health Equity
Disparities in Healthcare Why Do Inequities Persist?
BY MICHAEL NORDÉ, LICSW When receiving care from your provider, how important is informed consent? What if you learned that, statistically,…
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Continuum of Care
Innovation in Education Prepares Students to Care for Patients in Their Homes
BY KATHY DRISCOLL, MSN, RN, NEA-BC, CCM, AND KATHRYN M. TART, EdD, MSN, RN The home setting is a vastly different environment…
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Case Management Practice
A Conversation With Dr. Jean Watson
BY COLLEEN MORLEY-GRABOWSKI, DNP, RN, CCM, CMAC, CMCN, CMGT BC, ACM-RN, IQCI, FCM, FAACM, AND JANET COULTER, MSN, MS, RN, CCM, FCM…
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Health Technology
What Is Virtual Case Management?
BY SANDRA ZAWALSKI, MSN Ed, RN, CRRN, CCM, ABDA, MSCC When research started for this article, I made the mistake of…
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Primary Care
The Imperative of Care Coordination at the Primary Care Level
BY COLLEEN MORLEY-GRABOWSKI, DNP, RN, CCM, CMAC, CMCN, CMGT BC, ACM-RN, IQCI, FCM, FAACM In the complex system of healthcare, the…
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Career Development
Articulating Your Individual Value as a Professional Case Manager
BY HUSSEIN M. TAHAN, PhD, RN, FAAN, FCM Professional case managers (PCMs) have been crucial to the effective delivery of healthcare…
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Healthcare information technology
Exploring the Existence, Challenges and Potential for Artificial Intelligence in Case Management
BY TIFFANY FERGUSON, LMSW, CMAC, ACM, AND GARRY CARNEAL, JD, MA In the realm of case management, where the efficient assessment and…
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Health Technology
The Future of Healthcare: Empowering Case Managers with Cutting-Edge Tools
BY MICHELLE DESPRES, PT, CEAS II, REAS, CETS, AND SARAH GRACE, RN In the ever-changing landscape of healthcare, case managers play a…
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President's Message
The Patient Is the Center of All We Do
BY JANET COULTER, MSN, MS, RN, CCM, FCM Case managers play a vital role in serving the diverse populations we engage…