An Interview with Orthopedic Workers’ Compensation Case Manager Karen Mackey, BSW, MBA, from NHOC
Interview translated by Jenny Quigley-Stickney MSN, MA, MHA, CCM, ACM-RN, CMAC, CPHM, FCM
Workers’ compensation case management is a process designed to facilitate and optimize the care and recovery of employees who have suffered work-related injuries or illnesses.