communication strategies
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WORKFORCE
Generational Perspectives In Case Management
BY JENNIFER GAZDA, LCSW, CMC, CDP, CHLOE FLEMING AND KATELYNN GAZDA Many of us working in the field of case management have been doing…
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Best Practices
Optimizing Case Management Services for LGBTQ Individuals
BY MICHAEL B. GARRETT, MS, CCM, CVE, BCPA The lesbian, gay, bisexual, transgender and queer (LGBTQ) community is very diverse,…
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Care Coordination
Collaboration, Communication, Coordination: Moving to Build Consensus for Change
BY CHERI LATTIMER, RN, BSN The issues today surrounding changing healthcare models, diversity, equity and inclusion, technology advancement, policy directives, performance…
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