BY JILL ARVAY, MBA, MSN, RN, CCM, LORI K. BRUCE, MSN, RN, MARIA CANSECO, BSN, RN, NATISHA CARTER, MSN, RN, AMB-BC, AND SHIMECA TILLIS, MSN, BHSC, RN
Over the past decade, there has been a pivotal paradigm shift in the delivery of quality healthcare services through the utilization of telehealth, most notably since the COVID-19 global pandemic. At the forefront of this change is the Department of Veterans Affairs (VA), which has implemented and cultivated the innovation of home telehealth (HT) remote patient monitoring to improve access to care, especially for the rural and high-risk patients population since 2003.