Case Management Standards of Practice: A Road Map to Excellence
BY SHERRY ALIOTTA, BSN, RN-BC, CCM
The Standards of Practice for Case Management have been updated. The newly revised standards need not be a reference volume or an unrealistic ideal. They represent a philosophy, statement of beliefs, values to guide a program, its context and the role of the individual(s). They can serve as a road map to excellence and serve as a guidepost for case managers seeking environments that support the practice of case management.