Browsing: patient advocates

Continuum of Care
0

Patient Advocates: A Crucial Piece of the Elder Care Puzzle

BY JENNIFER HALLORAN, PhD, BCPA
As case managers, we are all too aware of the myriad problems with our current healthcare system. One of the most intractable issues, particularly for elders, involves “frequent flyers,” patients who are admitted to the ED or hospital on a revolving basis. Despite the implementation of telephone-based follow-ups and other forms of tracking, this problem has not budged.

Advocacy
0

Case Managers Collaborate with Patient Advocates to Improve Health Outcomes

BY JANET BEESTING NELSON, BSN, RN, BCPA
As a hospital-based case manager, you work extremely hard to coordinate care between physicians, community resources, durable medical equipment providers and families. You coordinate with countless insurance plans. You solve problems and create solutions all day long and somehow bring it all together to discharge the patient with a safe plan.