patient care
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Utilization management
Beyond the Authorization: Navigating the Evolving Challenges of Utilization Management
BY JANET COULTER, MSN, MS, RN, CCM, FCM Mention utilization management (UM), and many healthcare professionals immediately think of prior…
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President's Message
The Patient Is the Center of All We Do
BY JANET COULTER, MSN, MS, RN, CCM, FCM Case managers play a vital role in serving the diverse populations we engage…
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Continuum of Care
An Innovative Solution to Helping Isolated Patients Avoid Guardianship
BY DEB HOUSE LMSW, CCM, AND ASHLEY ZAPP, LCSW As case managers, we spend considerable time working within various points…
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Case Management Practice
Managing the Case Manager
BY SAMANTHA WALKER, RN, DNP, CCM, AND SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC This story is based on true events;…
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Patient Communication
How Can Case Managers Impact Widows/Widowers?
BY TAMI WANTOLA, RN, AND SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC Case management has been here for decades, and many…
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