BY JANET COULTER, MSN, MS, RN, CCM, FCM
Case managers play a vital role in serving the diverse populations we engage with. Despite the ever-changing landscape and challenges in healthcare, our focus remains centered on the patient. We place patients at the heart of everything we do.
BY DEB HOUSE LMSW, CCM, AND ASHLEY ZAPP, LCSW
As case managers, we spend considerable time working within various points of the healthcare delivery system with patients who are considered “unfriended” or “isolated.” These patients are by far one of the most vulnerable patient populations we serve.
BY SAMANTHA WALKER, RN, DNP, CCM, AND SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC
This story is based on true events; only the names have been changed to protect identities. Therefore, we will call the patient Stella and, as luck would have it, Stella was also a certified case manager.
BY TAMI WANTOLA, RN, AND SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC
Case management has been here for decades, and many of us learned from on-the-job training. We worked cases in workers’ comp, hospice, acute care and many more areas. However, how many of us know about the effects becoming a widow or widower has on a person?