patient-centered care
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Workers’ compensation
Behind the Claim: How Worker’s Compensation Case Managers Turn Barriers Into Comebacks
BY JANET COULTER, MSN, MS, RN, CCM, FCM, RIT AND MARYANN OTT, BSN, RN, CCM, CPC Behind every worker’s compensation claim is…
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Case Management Practice
When Fireflies Meet Oxygen Tanks: Understanding and Supporting Medically Complex Childhoods
BY BONNIE BOOMSMA, RN, BSN, BSW, CCM, CMSRN AND JENNIFER BOONE, LCSW Claire is a typically developing seven-year-old who spends her summer…
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Health Technology
Humanizing Care Technology
BY DENNIS ROBBINS, PhD, MPH, AND ROGER SANFORD Healthcare in the U.S. is headed in the wrong direction. The 2021 World Bank’s…
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Social Determinants of Health
Health Confidence & Simulation: A Novel Approach to Patient Education to Improve Patient Engagement & Reduce Readmissions
CMSA FOUNDATION — 2020 CASE MANAGEMENT PRACTICE IMPROVEMENT AWARD RECIPIENT BY COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN Early in…
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President's Message
The Power Of Communication
BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN I am excited about this issue and the telehealth theme. There are innovative…
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