BY CATHERINE M. MULLAHY, RN, BS, CRRN, CCM Litigation is a pervasive reality today. Unfortunately, however, many case managers seem to believe that they will never be involved in any litigation, or if it does happen, their employer will protect them. Incredibly, while we have standards of practice and processes…
BY JENNY QUIGLEY-STICKNEY, MSN, BSN, MHA, MA, CCM, ACM-RN, CPHM, CMSA PUBLIC POLICY CHAIR AND SUSAN PLOUGH, MSN, APRN, BC, CCM, CMSA VICE CHAIR PUBLIC POLICY In 2019, we ended our public policy calendar year at the annual conference in Las Vegas, with our Public Policy Forum focused on examining…
CMSA’s ICM program provides multiple strategies to engage clients, stratify risk and develop care plans to mitigate risk and help clients achieve improved health and well-being. Our training includes review of “CMSA’s Integrated Case Management Manual: For Case Managers by Case Managers,” online learning sessions, self-study activities to prepare for…