A Conversation with Nell Ann Peck Wooldridge and Mindy Owen, Founding Members of CMSA BY ANNE LLEWELLYN, MS, BHSA, RN-BC, CCM, CRRN 2020 marks 30 years of conferencing by the Case Management Society of America! To celebrate, I connected with the first two presidents of CMSA to gain insight into…
BY CONNIE SUNDERHAUS, RN-BC, CCM, AND ERIC BERGMAN, RN, BA, CCM CREDIT: ERIC BERGMAN Sales skills provide an additional skill set for case managers and others in healthcare to improve both communication and patient satisfaction. To some readers this may sound like heresy! How in the world would learning about…
BY YVONNE STOLWORTHY, MSN, RN In January 2020, after 36 years as an RN, I retired. I left the bedside in ICU three years prior. It was time. I worked in quality services prior to my retirement. For the past year, I had been planning the date of retirement and…
BY MARY MCLAUGHLIN DAVIS, DNP, MSN, ACNS-BC, NEA-BC, CCM, AND NANCY SKINNER, RN-BC, CCM, ACM-RN, CMCN CMSA and National Black Nurses Association (NBNA) member Stephanie Doibo and colleagues at Cleveland Clinic case manager meeting with Ohio Congressman David Joyce’s legislative aid. The past presidents of the Case Management Society of…
BY YVONNE STOLWORTHY, MSN, RN I am Yvonne Stolworthy. I recently retired from my full-time nursing job and am embarking on a new adventure. In planning my retirement activities, I had decided that freelance writing would be one of my new roles. But on January 1, 2020, a new law…
BY MORGAN GLEASON Exciting changes have been proposed by the Office of the National Coordinator of Health IT (ONC) and the Centers for Medicare & Medicaid Services (CMS) that remove “information blocking” and increase patient access to medical information. As a 21-year-old patient, I am often frustrated by the healthcare…
BY SANDRA L. LOWERY, RN, BSN, CCM Serving as a case management expert and expert witness for litigation related to case managers facing an allegation of professional malpractice, I have developed an understanding of the importance of legal risk management. Of utmost importance is the need for case managers to…
BY CATHERINE M. MULLAHY, RN, BS, CRRN, CCM Litigation is a pervasive reality today. Unfortunately, however, many case managers seem to believe that they will never be involved in any litigation, or if it does happen, their employer will protect them. Incredibly, while we have standards of practice and processes…
Collaboration supports and strengthens legislation to move the mission forward Presenters: CMSA Public Policy Chair: Jenny Quigley-Stickney RN, MSN, MHA, CCM, CPHM and CMSA Vice Chair, Susan Plough, MSN, APRN, BC, CCM “Alone we can do so little; together we can do so much.” – Helen Keller CMSA Strategic Mission Case…
BY JENNY QUIGLEY-STICKNEY, MSN, BSN, MHA, MA, CCM, ACM-RN, CPHM, CMSA PUBLIC POLICY CHAIR AND SUSAN PLOUGH, MSN, APRN, BC, CCM, CMSA VICE CHAIR PUBLIC POLICY In 2019, we ended our public policy calendar year at the annual conference in Las Vegas, with our Public Policy Forum focused on examining…