BY KYLE J. WALKER, MHA, ATP The term wearables paints a very broad stroke, even for a healthcare canvas. Wearable can be something as simple as a pedometer worn on the pant hip, or a fitness watch, to a highly sophisticated robotic device used to aid in the movement of an…
BY ANNE LLEWELLYN, MS, BHSA, RN-BC, CCM, CRRN Each month in this column, we highlight an up-and-coming case management leader. The criterion for a nomination is that the professional has contributed to the practice of case management and has inspired others to step up and become leaders in their area of…
BY SUSANNAH MARSHALL, BSN, RN-BC, CCM As a telephonic case manager for an insurance company, there are inevitably times when I have to speak with an angry or upset client. One of the best ways I have found to be able to compassionately and effectively calm down a client over the…
BY MICHELLE M. CROOK, BSN, RN, CCM, BCPA We are surrounded by numbers, and the SARS-CoV-2 pandemic has made even those of us who are not typically “numbers people” look closely at data, trends and similar numbers-driven information. For some time, we have had the advantage of data analytics, artificial intelligence…
CMSA HONORS CASE MANAGERS During the 2021 CMSA Annual Conference held virtually in June, the case management community was honored for their selfless, tireless and fearless work over the past year. CMSA appreciates all our case manager heroes! CASE MANAGER OF THE YEAR CMSA was proud to present the 2021 Case…
BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN I proudly hail from Louisiana, where great food is the DNA of the state. At a young age, children are taught to cook not only simple, but also complicated recipes. The fascinating part about the recipes is that often the ingredients are…
BY DENNIS A. ROBBINS, PhD, MPH, AND BOB RALEIGH, PhD We survived! Now it’s time to thrive. But how? We need the right path and to create architectures within which we all can comfortably fit. Add a dose of prudence to not become sabotaged by our own perceptions. The pandemic fallout has…
BY LYNNE BECKER, MSPH To make man whole.1 Pause, just for a moment, and think about what this means. It could be an alternative interpretation of a case manager’s role in the care of their chronically ill patients. In this article, we explore how this parallelism offers a second topic for consideration…
BY ERIC BERGMAN, RN, BA, CCM It has become cliche to talk about how the past year has changed this or affected that, but the fact remains that the pandemic is one of the most influential events of our generation. Among the things exposed by the pandemic have been the frailties…
BY MARIE STINEBUCK, MBA, MSN, ACM, AND TIFFANY FERGUSON, LMSW, CMAC, ACM Patient satisfaction and the prevention of readmissions are continuously discussed as quality metrics for hospital success. With an increased focus on these and other metrics to continually improve patient care, hospital systems work to improve the patient experience from pre-admission…