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Wearables
Wearable Robotics: From Cinema to Reality
BY KYLE J. WALKER, MHA, ATP The term wearables paints a very broad stroke, even for a healthcare canvas. Wearable can…
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Legacy Leaders
A Conversation with Toresha Peterson, RN, MS, CCM
BY ANNE LLEWELLYN, MS, BHSA, RN-BC, CCM, CRRN Each month in this column, we highlight an up-and-coming case management leader. The…
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Patient Communication
Communicating With Upset Clients: How To Effectively De-Escalate Over The Phone
BY SUSANNAH MARSHALL, BSN, RN-BC, CCM As a telephonic case manager for an insurance company, there are inevitably times when I…
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Using Data Effectively
The Case Manager’s Role: Digging Deep In A Data Driven World
BY MICHELLE M. CROOK, BSN, RN, CCM, BCPA We are surrounded by numbers, and the SARS-CoV-2 pandemic has made even those…
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Association News
Association News
CMSA HONORS CASE MANAGERS During the 2021 CMSA Annual Conference held virtually in June, the case management community was honored…
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Lessons Learned
Reimagining Life, Work And An Uncertain Future
BY DENNIS A. ROBBINS, PhD, MPH, AND BOB RALEIGH, PhD We survived! Now it’s time to thrive. But how? We need the…
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Continuum of Care
The Patient Journey Through The Continuum Of Care
BY MARIE STINEBUCK, MBA, MSN, ACM, AND TIFFANY FERGUSON, LMSW, CMAC, ACM Patient satisfaction and the prevention of readmissions are continuously discussed…
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