BY GARRY CARNEAL, JD, MA, AND MELANIE PRINCE, EdD, MSN, BSN, RN, NE-BC, CCM, FCM, FAAN
During the rise of payer-sponsored case management programs in the 1990s, the Case Management Society of America (CMSA) and URAC (Utilization Review Accreditation Commission) began working together to help standardize key workflows associated with case management programs.
BY DR. LISA PARKER-WILLIAMS, DNP, MBA, RN, CCM
According to the U.S. Department of Labor, professionalism is communicating effectively and appropriately while always finding a way to be productive.
BY JOAN SEVY MAJERS, DNP, RN, FACHE, CENP, CCM There has never been a greater need for skilled, knowledgeable healthcare providers. At the time of this article, globally, there are over one million confirmed cases of COVID-19 (cdc.gov). Case managers have significant leadership roles in facilitating the transition of patients in…