BY DR. LISA PARKER-WILLIAMS, DNP, MBA, RN, CCM
According to the U.S. Department of Labor, professionalism is communicating effectively and appropriately while always finding a way to be productive.
BY JOAN SEVY MAJERS, DNP, RN, FACHE, CENP, CCM There has never been a greater need for skilled, knowledgeable healthcare providers. At the time of this article, globally, there are over one million confirmed cases of COVID-19 (cdc.gov). Case managers have significant leadership roles in facilitating the transition of patients in…