Browsing: Continuum of Care

Continuum of Care
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Patient Advocates: A Crucial Piece of the Elder Care Puzzle

BY JENNIFER HALLORAN, PhD, BCPA
As case managers, we are all too aware of the myriad problems with our current healthcare system. One of the most intractable issues, particularly for elders, involves “frequent flyers,” patients who are admitted to the ED or hospital on a revolving basis. Despite the implementation of telephone-based follow-ups and other forms of tracking, this problem has not budged.

Care Coordination
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COVID-19: Impacting Hospital Readmission With Focused Care Transition Calls

BY KATHLEEN (KATHY) PARRY, BSN, RN, CCM
The past 2 years have turned the healthcare industry upside down. The COVID-19 epidemic has impacted the industry in ways no one could have imagined. Rapid change in the healthcare environment meant switching from in-person work to remote work where case managers led the way by engaging patients as they transitioned through the delivery system from inpatient through the next level of care.

Continuum of Care
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The Patient Journey Through The Continuum Of Care

BY MARIE STINEBUCK, MBA, MSN, ACM, AND TIFFANY FERGUSON, LMSW, CMAC, ACM Patient satisfaction and the prevention of readmissions are continuously discussed as quality metrics for hospital success. With an increased focus on these and other metrics to continually improve patient care, hospital systems work to improve the patient experience from pre-admission…