BY CAROL GARNER, RN, CCMSA A country no bigger than Texas, South Africa is filled with beauty and magnificence, from wildlife to mountain peaks, awesome beaches and the best winelands. It has a population of 60 million people of all races and diverse cultures. The onset of COVID-19 as a global…
BY MEGHAN MACDONALD, RSW, MSW, AND ANNA BOTTIGLIA, RN, BscN At present, close to 40% of Canadian veterans report difficulties transitioning from the Canadian Armed Forces (CAF) to civilian life (LASS, 2019). Additionally, the literature on military transitions underlines the need for early intervention as critical to a member’s long-term transition success,…
BY JOHANN ACHIM BEIßEL, MHA How One Case Manager Took a Health Insurance Company from Payer to Player It is the role of the case manager to advocate for the patient, often going to extraordinary lengths to secure the necessary treatments. Here, Johann Achim Beißel, a health insurance-based case manager from…
BY FRANCINO AZEVEDO, PhD, MSN, RN CMSA’s 2021 Conference theme is “Staking a Claim in the New World.” What better way to kick off the conference than by sharing experiences and best practices from our colleagues around the globe? We know there may be differences in frameworks or processes, but our…