BY COLLEEN MORLEY-GRABOWSKI, DNP, RN, CCM, CMAC, CMCN, CMGT BC, ACM-RN, IQCI, FCM, FAACM
In the complex system of healthcare, the coordination of patient care is a critical factor that determines the quality and efficiency of the services provided. The primary care level is the ideal starting point for this coordination, as it is often the first point of contact for patients entering the healthcare system.
BY KELVA EDMUNDS-WALLER, DNP, RN, CCM
Primary care is the gateway of healthcare delivery, positive health outcomes and health equity. Case managers can address implementation barriers by standardizing case management care delivery and collecting and communicating population health outcomes.
BY KELVA EDMUNDS-WALLER, MSN, RN, CCM Integration of nurse case managers in primary care is an increasingly popular population health strategy to improve healthcare quality, reduce healthcare costs and improve the patient experience. Case managers are intuitive thinkers able to assemble information from various sources and quickly see the “big picture.”…