Legacy Leaders
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Remembering Cynthia Whitaker, RN, BSN, CPHQ, CCM CMSA President, 1997-1998

The Case Management Society of America lost a leader and supporter this year with the passing of CMSA Past President Cynthia Whitaker in March. Under her leadership, CMSA established the first Education Committee, bringing focus and priority to the association’s largest benefit. Additionally, the Council for Case Management Accountability (CCMA) was launched, and the Council for Case Management Accountability—A Framework for Case Management Accountability position paper was published with the goal to provide tools to measure the work of case managers. Cynthia remained active in CMSA in the years after her presidency and was a mentor to many.

Association News
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CMSA Membership is EPIC!

Developing and launching the CMSA Strategic Plan—EPIC—has resulted in a clear pathway to serve case managers and our CMSA members better. This EPIC plan (Education, Public relations/policy, Increased membership and Collaboration), sets the stage for increased member value, expanded educational offerings and professional development opportunities, and improved visibility for case managers within the healthcare community, with the public and with legislators on Capitol Hill.

CMSA Foundation
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The Pathway Home™ Program Revisited: Update on the Recipient of the 2019 CMSA Foundation Award for Case Management Practice Improvement

BY BARRY GRANEK, LMHC, PAMELA MATTEL, LCSW, AND GERALDO RAMOS, MSW, MPA
Pathway Home™ was launched in 2014 with a mission to provide essential care transition support to individuals navigating critical healthcare transitions. The Case Management Society of America Foundation is a non-profit organization advancing the practice of case management by promoting research and process improvement through grants and awards. The foundation has been making an impact on the practice of case management resulting in health improvements for individuals receiving services. In 2019, Pathway Home™ was honored with the 2019 Case Management Practice Improvement Award and accepted the honor in Las Vegas during the annual CMSA conference.

Continuum of Care
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The Center for Successful Aging: Subacute at Home Program

BY BERNIE RAVITZ, MD, CHCQM-PHYADV, FABQAURPABAM, PAC-CDI
The Center for Successful Aging at MedStar Health Good Samaritan Hospital and MedStar Health Home Care have partnered to create the Subacute at Home (“SaH”) program. This initiative addresses disparities and gaps in elder care in Baltimore City, Maryland. The program focuses on the most vulnerable older adults, often in underserved communities, by providing an intensive 30-day post-acute hospital rehabilitation, nursing and medical treatment plan as an alternative to placement in a skilled nursing facility.

Post-acute care
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Skilled Nursing Facility Covered Care: A Refresher

BY PAUL BORJA, RN, MBA, DNP, EdD, PhD, PHN, CCM, ACM-RN, CMAC, CMCN, CNML, CMGT-BC, CDONA, FACDONA, FAACM, AND TERESA CAPINA, RN, MSN
Ever wondered if you or your loved ones qualify for skilled nursing facility (SNF) for rehabilitation or skilled nursing services? This article summarizes the requirements and important considerations.

Case Management Practice
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Driving Quality Improvement and Accreditation: The Vital Role of Care Management Programs and Care Managers

BY LAWANNA GADDY, MSN, RN
Quality improvement and accreditation are crucial in the healthcare continuum within a rapidly changing industry landscape. Care management programs and care managers ensure that healthcare delivery is not only effective but also maintains the desired levels of quality every time. This article delves into the essential role of care management in the quality improvement and accreditation journey.

Case Management Leadership
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Integrating Quality Management into Case Management: A Reflective Review

BY VIVIAN GREENWAY, PhD, MSA, BSN, RN, PAHM, CCM, & SAJINI PAUL, MSN, RN
When defining quality management, one can think of it as overseeing all activities and tasks that must be done to support a desired level of excellence. This includes the determination of quality policies, creating and implementing quality planning and assurance, in addition to quality control and quality improvement.

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