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Communication
Sales Skills: A Method To Improve Communication And Patient Satisfaction
BY CONNIE SUNDERHAUS, RN-BC, CCM, AND ERIC BERGMAN, RN, BA, CCM CREDIT: ERIC BERGMAN Sales skills provide an additional skill…
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Career Development
My Next Chapter
BY YVONNE STOLWORTHY, MSN, RN In January 2020, after 36 years as an RN, I retired. I left the bedside…
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Past President's Corner
Amplify Your Passion for Case Management Through Public Policy
BY MARY MCLAUGHLIN DAVIS, DNP, MSN, ACNS-BC, NEA-BC, CCM, AND NANCY SKINNER, RN-BC, CCM, ACM-RN, CMCN CMSA and National Black…
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Featured
Independent Contractors’ Careers Are In Jeopardy
BY YVONNE STOLWORTHY, MSN, RN I am Yvonne Stolworthy. I recently retired from my full-time nursing job and am embarking…
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Medical Records
Why Patients Need Full Access To Their Medical Records
BY MORGAN GLEASON Exciting changes have been proposed by the Office of the National Coordinator of Health IT (ONC) and…
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Malpractice
Minimizing The Risk Of Case Management Malpractice
BY SANDRA L. LOWERY, RN, BSN, CCM Serving as a case management expert and expert witness for litigation related to…
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Litigation
Best Practices For Case Managers To Avoid Litigation
BY CATHERINE M. MULLAHY, RN, BS, CRRN, CCM Litigation is a pervasive reality today. Unfortunately, however, many case managers seem…
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Public Policy
Navigating the Building Blocks of Healthcare
Collaboration supports and strengthens legislation to move the mission forward Presenters: CMSA Public Policy Chair: Jenny Quigley-Stickney RN, MSN, MHA,…
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Public Policy
CMSA Public Policy In Action 2020-2021
BY JENNY QUIGLEY-STICKNEY, MSN, BSN, MHA, MA, CCM, ACM-RN, CPHM, CMSA PUBLIC POLICY CHAIR AND SUSAN PLOUGH, MSN, APRN, BC,…