Technology and Case Management: How Case Managers Can Thrive in an Evolving Industry
BY LAURA COUGHLIN, RN, BSN, MBA AI AND CLOUD-BASED SOFTWARE ARE LEADING TO BIG CHANGES, BUT FOR CASE MANAGERS WILLING TO EMBRACE TECHNOLOGY AND ADAPT, IT CAN HAVE POSITIVE EFFECTS ON BOTH PATIENT OUTCOMES AND THE QUALITY OF WORK LIFE “I was promised flying cars.” We’ve all heard this phrase, which…