BY CATHERINE M. MULLAHY, RN, BS, CRRN, CCM Litigation is a pervasive reality today. Unfortunately, however, many case managers seem to believe that they will never be involved in any litigation, or if it does happen, their employer will protect them. Incredibly, while we have standards of practice and processes…
Collaboration supports and strengthens legislation to move the mission forward Presenters: CMSA Public Policy Chair: Jenny Quigley-Stickney RN, MSN, MHA, CCM, CPHM and CMSA Vice Chair, Susan Plough, MSN, APRN, BC, CCM “Alone we can do so little; together we can do so much.” – Helen Keller CMSA Strategic Mission Case…
BY JENNY QUIGLEY-STICKNEY, MSN, BSN, MHA, MA, CCM, ACM-RN, CPHM, CMSA PUBLIC POLICY CHAIR AND SUSAN PLOUGH, MSN, APRN, BC, CCM, CMSA VICE CHAIR PUBLIC POLICY In 2019, we ended our public policy calendar year at the annual conference in Las Vegas, with our Public Policy Forum focused on examining…
CMSA’s ICM program provides multiple strategies to engage clients, stratify risk and develop care plans to mitigate risk and help clients achieve improved health and well-being. Our training includes review of “CMSA’s Integrated Case Management Manual: For Case Managers by Case Managers,” online learning sessions, self-study activities to prepare for…
BY JOSE ALEJANDRO, PhD, RN-BC, MBA, CCM, FACHE, FAAN “If it is not documented, then it is not done.” These words continue to be a powerful reminder of the importance of thorough documentation. This is especially true in our role as professional case managers in facilitating and coordinating care across…