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Continuum of Care
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Patient Advocates: A Crucial Piece of the Elder Care Puzzle

BY JENNIFER HALLORAN, PhD, BCPA
As case managers, we are all too aware of the myriad problems with our current healthcare system. One of the most intractable issues, particularly for elders, involves “frequent flyers,” patients who are admitted to the ED or hospital on a revolving basis. Despite the implementation of telephone-based follow-ups and other forms of tracking, this problem has not budged.