Browsing: empathy

President's Message
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The Intersection of Empathy and Health Disparity

BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN
Have you ever used design thinking? I recently did an academic project about this concept. Design thinking is a human-centered approach for complex problem solving, creativity and innovation using dialogue, interactive engagement and learning to address individual biases and challenges to the status quo.

Pediatric Case Management
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Cows And Kids: Improving Your Case Management Skills

BY KIMBERLY JUNGKIND, MPH, MBA, BSN, BA, RN, CCM Case management skills are all about effective communication with different populations of people: pediatric, adult, elderly. Some are better communicators and some may not be strong communicators. Have you ever tried to understand a baby’s needs or small child when they don’t…