BY COLLEEN MORLEY-GRABOWSKI, DNP, RN, CCM, CMAC, CMCN, CMGT BC, ACM-RN, IQCI, FCM, FAACM
In the complex system of healthcare, the coordination of patient care is a critical factor that determines the quality and efficiency of the services provided. The primary care level is the ideal starting point for this coordination, as it is often the first point of contact for patients entering the healthcare system.
BY GARRY CARNEAL, JD
With mental health concerns fresh on our minds since the pandemic, case managers continue to focus on their patients’ mental well-being, in addition to an array of physical ailments. Over time, the interaction between mental and physical health has become more apparent. Case managers have been very aware of the mind-body connection for years.
BY KELVA EDMUNDS-WALLER, DNP, RN, CCM
Primary care is the gateway of healthcare delivery, positive health outcomes and health equity. Case managers can address implementation barriers by standardizing case management care delivery and collecting and communicating population health outcomes.
BY VALERIE LINZEY, DNP, APRN, FNP-C
Primary care practices are faced with many challenges when their patients are admitted or visit an outside facility or hospital. One of the major problems is a breakdown of communication when patients are discharged from the health facility or hospital and need to follow with primary care.