The great work case managers demonstrate daily is often not recognized for its role in research and process improvement. Case managers are problem solvers, and every solution created is indeed an example of process improvement. Every solution monitored over time is research. Recently, the CMSA Foundation board of directors shifted…
Browsing: process improvement
BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM
As I write this, it has been 2 whole weeks since I took the gavel from the fabulous Melanie Prince at the CMSA National Conference in Orlando. It has been an exciting and busy 2 weeks. I am so honored and thrilled to be able to serve this organization and the profession of case management.