BY JANET S. COULTER, MSN, MS, RN, CCM, AND MARYANN OTT, BSN, RN, CCM, CPC, CEAC INTRODUCTION Teen suicide is a serious public health problem that can have lasting harmful effects on individuals, families, and communities. The rate of teen suicide has increased over the last decade. According to the Centers for…
BY ALAN BOARDMAN, LMSW, ACM-SW The COVID-19 pandemic is challenging our nation’s healthcare delivery system in unprecedented ways. Healthcare workers on the front lines compare the conditions to a war zone.1 The psychological burden of the pandemic affects all segments of our society. The intensity and duration of the COVID-19 emergency require…
BY KIMBERLY JUNGKIND, MPH, MBA, BSN, BA, RN, CCM Case management skills are all about effective communication with different populations of people: pediatric, adult, elderly. Some are better communicators and some may not be strong communicators. Have you ever tried to understand a baby’s needs or small child when they don’t…