BY TIFFANY FERGUSON, LMSW, CMAC, ACM, AND MARIANNE DiMOLA
Although the social post was tongue-in-cheek, the national evidence of short-staffed departments across the country is evident. Nurses, social workers, therapists, advanced practice providers, etc. are leaving in droves for a better opportunities.
BY MARIE STINEBUCK, MBA, MSN, ACM, AND TIFFANY FERGUSON, LMSW, CMAC, ACM Patient satisfaction and the prevention of readmissions are continuously discussed as quality metrics for hospital success. With an increased focus on these and other metrics to continually improve patient care, hospital systems work to improve the patient experience from pre-admission…