BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN I always look forward to sharing my thoughts with each of you via the Case Management Society of America (CMSA) President’s message for CMSA Today. For this edition, I experienced a dilemma: struggling with so many things to say, and yet not…
BY JOSE ALEJANDRO, PhD, RN-BC, MBA, CCM, FACHE, FAAN This edition of CMSA Today explores health equity and how we can use evidence-based practice to improve access and quality healthcare delivery. The Centers for Disease Control and Prevention’s Office of Minority Health and Health Equity (OMHHE) notes that “reducing and eliminating health disparities…
BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN I am excited about this issue and the telehealth theme. There are innovative possibilities and opportunities for care management in primary and specialty settings outside of the traditional office or hospital environment. The advancement of telehealth in acute and chronic care management is…
BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN I welcome the year 2021 with a renewed focus on my personal and professional choices, and a re-commitment to finding my voice. Choice is typically defined as an act of selecting or making a decision when faced with two or more possibilities.…
BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN The theme of this issue of CMSA Today is “case management and COVID-19.” As I thought about how COVID-19 has impacted our lives in so many ways, I realized that few conversations occur without COVID-19 peeking through…like the last bit of daylight forcing its…
BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM I suspect there are many of you experiencing a roller coaster ride of professional and emotional reactions to our world, your family and careers. Consider the COVID-19 pandemic: There have been extraordinary changes to our life patterns as we prevent, mitigate and navigate…
BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM And these days, they are the loudest voices in the room…in the best of ways! “Daddy, can we go eat at the Door Dash restaurant instead of Door Dash man bringing our food to the house?” Uber Eats, Zoom Bomb, talking to grandma and grandpa…
BY JOSE ALEJANDRO, PHD, RN-BC, NEA-BC, MBA, CCM, FACHE, FAAN Marian Moser Jones & Matilda Saines (2019) poignantly discuss the role of African American nurses during the 1918-1919 Great Flu Pandemic. Jones & Saines note that the pandemic was the impetus for “opening doors.” They conclude their article by stating…
BY JOSE ALEJANDRO, PhD, RN-BC, MBA, CCM, FACHE, FAAN “If it is not documented, then it is not done.” These words continue to be a powerful reminder of the importance of thorough documentation. This is especially true in our role as professional case managers in facilitating and coordinating care across…
BY JOSE ALEJANDRO, PHD, RN-BC, MBA, CCM, FACHE, FAAN “As professional case managers we all have a role in continuous improvement. We all can be leaders — whether formally or informally.”Increasingly, case management professionals have more flexibility regarding practice setting, employment models and telecommuting. The Standards of Practice for Case Management (CMSA,…