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Communication
Do You Understand What Was Said?
BY SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC I sometimes wonder why patients are readmitted with the same diagnosis. Is…
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Technology
Telecommuting (Working From Home)
BY DONALD T. DECARLO AND ROGER THOMPSON Technological developments beginning in the 20th century have had a dramatic impact on the workplace. The…
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COVID-19
The Day Everything Changed
BY SHELLEY O’BRIEN, MSW, LICSW, CCM March 11, 2020, was a historic day. It was the day everything changed. On March…
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Health Equity
The Next Iron Triangle: Worker Safety, Health Equity and Home-Based Care
BY LISA BEDNARZ, LCSW, CMAC, ACM-SW Catalyzed by the COVID-19 pandemic and supported by the aging American public, home-based care is…
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Care Coordination
Measurable Results: Leveraging Education to Support VHA Care Coordination Staff in the Western States Network Consortium
BY JUNE CALLASAN, MSN, RN, CCM, RUTH D. GRENOBLE, AM, LCSW, CCM, RACHELE MISITI, LCSW-S, CCM, AND CRIS M. WHITE, PhD In the January…
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Telehealth
Enhancing Emergency Preparedness in the Telehealth Setting
BY JILL ARVAY, MBA, MSN, RN, CCM, LORI K. BRUCE, MSN, RN, MARIA CANSECO, BSN, RN, NATISHA CARTER, MSN, RN, AMB-BC, AND SHIMECA TILLIS, MSN,…