BY ALAN BOARDMAN, LMSW
The CMSA Standards of Practice (SOP) is our professional creed. The SOP expresses our collective values, goals and criteria through a unifying set of principles. Dr. Gerri Lamb states that the SOP provides a “blueprint for excellence” in case management.
It is our most favorite time of the year — National Case Management Week is October 9-15, 2022. It’s a time to celebrate YOU, and honor and reward case managers for setting the standard for patient-centered care for our communities across the country.
BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN
Have you ever used design thinking? I recently did an academic project about this concept. Design thinking is a human-centered approach for complex problem solving, creativity and innovation using dialogue, interactive engagement and learning to address individual biases and challenges to the status quo.
BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM
As the topic of this issue is Reducing Readmissions, I decided to start my keyboard journey at the originator of the Hospital Readmission Reduction Program, the Centers for Medicare & Medicaid Services.
BY JANET BEESTING NELSON, BSN, RN, BCPA
As a hospital-based case manager, you work extremely hard to coordinate care between physicians, community resources, durable medical equipment providers and families. You coordinate with countless insurance plans. You solve problems and create solutions all day long and somehow bring it all together to discharge the patient with a safe plan.
BY PATRICIA NOONAN, RN, MBA, CCM, FCM
The impetus for quality care led by a national call to action to achieve the Quadruple Aim has driven attention to the importance of measuring quality and safety in healthcare. There are several domains associated with professional case management practice that have an impact on quality outcomes including transitional care, care coordination, safety, health and wellness promotion, advance care planning, satisfaction and quality of life.
BY CHERI LATTIMER, RN, BSN
The issues today surrounding changing healthcare models, diversity, equity and inclusion, technology advancement, policy directives, performance measures and interprofessional teamwork demand that we collaborate through various venues whether they are collaboratives, coalitions, care teams, partnerships, alliances or joint efforts
BY KATHLEEN (KATHY) PARRY, BSN, RN, CCM
The past 2 years have turned the healthcare industry upside down. The COVID-19 epidemic has impacted the industry in ways no one could have imagined. Rapid change in the healthcare environment meant switching from in-person work to remote work where case managers led the way by engaging patients as they transitioned through the delivery system from inpatient through the next level of care.
BY RONALD HIRSCH, MD, FACP, CHCQM, CHRI
Readmissions are on every hospital’s radar. Hospitals spend significant resources to address what some see as an epidemic of readmissions.
SAVE THE DATE AND GET READY TO CELEBRATE 2022 NATIONAL CASE MANAGEMENT WEEK IS OCTOBER 9-15 Setting the Standard for Patient-Centered Care It’s time to celebrate YOU, the professional practice of case management and the incredible strides achieved over the past year! Case managers across all settings have been challenged…