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Technology
Understanding The Impact of Artificial Intelligence On Professional CASE Management Practice
BY MICHAEL B. GARRETT, MS, CCM UNDERSTANDING AI AND RELATED TERMS Artificial intelligence (AI) can be defined in many ways,…
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Technology
Artificial Intelligence in Case Management: Benefits and Precautions
BY SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC In recent years, artificial intelligence (AI) technology has made significant inroads…
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Association News
CMSA Continues to Focus on EPIC Goals
Now in its third year of execution, the CMSA Strategic Plan, known as EPIC, has provided a beam of light…
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International Case Management
Case Manager for International Patients: Challenges and Rewards
BY MARY MCLAUGHLIN DAVIS, DNP, ACNS-BC, NEA-BC Case managers are expert communicators and understand this is a skill essential to…
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International Case Management
The Switched-on Case Manager
BY CAROL GARNER, RN, CCMSA South Africa is a country on the tip of the African continent with a population…
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Association News
CMSA Members Engage
With the first quarter of 2024 behind us, Case Management Society of America (CMSA) members have been busy engaging with…
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Communication
Do You Understand What Was Said?
BY SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC I sometimes wonder why patients are readmitted with the same diagnosis. Is…


