BY DEB HOUSE LMSW, CCM, AND ASHLEY ZAPP, LCSW
As case managers, we spend considerable time working within various points of the healthcare delivery system with patients who are considered “unfriended” or “isolated.” These patients are by far one of the most vulnerable patient populations we serve.
BY KELVA EDMUNDS-WALLER, DNP, RN, CCM
As a Black woman and healthcare professional, I struggle with words like stigma used in the same sentence as Blacks, minorities and mental health. When I read this combination of words, I instinctively sense there is an assignment of blame and responsibility to the victims –Black people.
BY ELLEN FINK-SAMNICK, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM
Case managers are the stewards of resource management in their organizations. They monitor the moving parts of healthcare utilization from admission and readmissions, to the intensity of services utilized, severity of illness, and recurrent presenting needs.
BY ERIN GILFENBAUM
While career burnout among healthcare workers is not a new concept, nurses were faced with extraordinary new challenges due to the COVID-19 pandemic.
BY SUSAN PLOUGH MSN, RN, PHCNS-BC, CCM, AND MINDY OWEN RN, CRRN, CCM, FCM
It is no secret that the pandemic affected many aspects of our lives, not only from a physical perspective but also in terms of how we view mental health.
BY MELANIE A. PRINCE, RN, BSN, MSN, NE-BC, CCM, FCM, FAAN It has been an honor to contribute to the CMSA Today President’s Column as president (2020 – 2022) and immediate past president (2022 – 2023). This issue focuses on the topic of behavioral and mental health, and my message…
The great work case managers demonstrate daily is often not recognized for its role in research and process improvement. Case managers are problem solvers, and every solution created is indeed an example of process improvement. Every solution monitored over time is research. Recently, the CMSA Foundation board of directors shifted…
BY SAMANTHA WALKER, RN, DNP, CCM, AND SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC
This story is based on true events; only the names have been changed to protect identities. Therefore, we will call the patient Stella and, as luck would have it, Stella was also a certified case manager.
BY DOROTHY SANDERS, MHL, RN, CCM
Ask any experienced care or case manager about integrated care, and many will tell you that our healthcare system is not designed for the patient with complex needs or front-line staff in mind.
BY ANNE LLEWELLYN, MS, BHSA, RN, CCM, CRRN, CMGT-BC, BCPA, FCM, AND DENNIS ROBBINS, PhD, MPH
I asked Dennis Robbins, a longtime friend and trusted advisor, to talk to me about outcomes and what they really mean in today’s value-based care models. In this article we ask you to look at outcomes with a new lens – the lens of a person.