BY TIFFANY FERGUSON, LMSW, CMAC, ACM
To build an engaged sense of community and develop the next generation of case managers committed to their profession, we must understand what brings people in and discern that those drivers are not the same for all people.
BY TIFFANY FERGUSON, LMSW, CMAC, ACM, AND MARIANNE DiMOLA
Although the social post was tongue-in-cheek, the national evidence of short-staffed departments across the country is evident. Nurses, social workers, therapists, advanced practice providers, etc. are leaving in droves for a better opportunities.
BY MARIE STINEBUCK, MBA, MSN, ACM, AND TIFFANY FERGUSON, LMSW, CMAC, ACM Patient satisfaction and the prevention of readmissions are continuously discussed as quality metrics for hospital success. With an increased focus on these and other metrics to continually improve patient care, hospital systems work to improve the patient experience from pre-admission…