Browsing: communication

Communication
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Do You Understand What Was Said?

BY SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC
I sometimes wonder why patients are readmitted with the same diagnosis. Is it because they don’t follow the prescribed treatment plan, which can occur for a variety of reasons? Or did they not understand the discharge instructions?

Patient Communication
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How Can Case Managers Impact Widows/Widowers?

BY TAMI WANTOLA, RN, AND SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC
Case management has been here for decades, and many of us learned from on-the-job training. We worked cases in workers’ comp, hospice, acute care and many more areas. However, how many of us know about the effects becoming a widow or widower has on a person?