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Communication
Improving Communications Between Case Managers and Clinicians
BY KEEMIA VAGHEF, PhD, KERRI WIZNER, MPH, AND PAUL M. JACOBSON, JR., BS Receiving timely, accurate and complete information supports case managers in…
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Collaborative Care
Physician Advisor and Care Management Partnership for Effectively Managing Concurrent Denials
BY ANUJA MOHLA, DO, MBA, CHCQM-PHYADV Physician advisor leadership, in conjunction with case management expertise, can be an effective tool in…
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Health Technology
Identifying At-risk Populations – Case Manager Insights to Behind the Scenes
BY MICHAEL JOHNSON, BSN, RN, HN-BC Case managers have been using electronic systems that identify clients for outreach for many years.…
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Health Technology
Trends in Digital Innovation Point to a Better Future in Healthcare
BY MARK FRANCIS Digital innovations continue to transform the healthcare landscape. While concerns surround certain aspects of technological advancement, such as…
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Telehealth
Innovations in Telehealth for Care Teams
BY BARBARA ROBBINS, RN, BSN, MB The COVID-19 pandemic led to great growth in virtual collaborative care teams with telehealth tools.…
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Health Technology
Humanizing Care Technology
BY DENNIS ROBBINS, PhD, MPH, AND ROGER SANFORD Healthcare in the U.S. is headed in the wrong direction. The 2021 World Bank’s…
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Health Literacy
Digital Health Literacy: How Case Managers Can Help Narrow the Digital Divide
BY MARY BETH NEWMAN, MSN, RN, CMGT-BC, CCM A rapidly growing area of competency for effective case management is digital health.…
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Association News
What an exciting year it’s been here at the Case Management Society of America (CMSA). As the oldest organization focused…
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Health Technology
Digital Technology: Why the Interest? Patient Engagement!
BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM Patient engagement/activation have long been a concern for the professional…