BY DR. LISA PARKER-WILLIAMS, DNP, MBA, RN, CCM
According to the U.S. Department of Labor, professionalism is communicating effectively and appropriately while always finding a way to be productive.
BY TIFFANY FERGUSON, LMSW, CMAC, ACM
To build an engaged sense of community and develop the next generation of case managers committed to their profession, we must understand what brings people in and discern that those drivers are not the same for all people.
CMSA HONORS CASE MANAGERS During the 2021 CMSA Annual Conference held virtually in June, the case management community was honored for their selfless, tireless and fearless work over the past year. CMSA appreciates all our case manager heroes! CASE MANAGER OF THE YEAR CMSA was proud to present the 2021 Case…
Many organizations are challenged to improve case management participation rates, focus on the most complex and at-risk populations, develop client-focused care plans that include family/caregiver participation, and develop integrated care teams to better address the needs of our clients. These are also elements included in NCQA certification and CMSA requirements…
BY JOAN SEVY MAJERS, DNP, RN, FACHE, CENP, CCM There has never been a greater need for skilled, knowledgeable healthcare providers. At the time of this article, globally, there are over one million confirmed cases of COVID-19 (cdc.gov). Case managers have significant leadership roles in facilitating the transition of patients in…