Browsing: leadership

President's Message
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The Intersection of Empathy and Health Disparity

BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN
Have you ever used design thinking? I recently did an academic project about this concept. Design thinking is a human-centered approach for complex problem solving, creativity and innovation using dialogue, interactive engagement and learning to address individual biases and challenges to the status quo.

Leadership
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Transitions Are Good…Evolutions Even Better!

BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN

I have added lexicology to my list of hobbies because I realize how much time I spend on the “study of words.” The quest to find the right, most precise word(s) to convey the right, precise message is a constant exercise, whether I am communicating with family and friends or writing a scholarly paper. As I prepared to write this last message as president of the Case Management Society of America, 2020–2022, my reflections about the past two years were centered on transitions and evolution.

Featured
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A Personal Leadership Journey

BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN

As I prepare to take office in June as the CMSA National president, I find myself reflecting on how I came to this moment.

Human resources
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Next Generation Employee Retention Strategies

BY BENJAMIN FOSTER, MBA In September 2021, over 90% of the healthcare organizations that Nurseify supports, which includes 821 of 908 hospitals, reported their highest year-over-year increase in nurse turnover and all-employee turnover in the last 10 years (Source: Client RN turnover and all employee turnover data). The Great Resignation is…