BY GARRY CARNEAL, JD, MA, AND MELANIE PRINCE, EdD, MSN, BSN, RN, NE-BC, CCM, FCM, FAAN
During the rise of payer-sponsored case management programs in the 1990s, the Case Management Society of America (CMSA) and URAC (Utilization Review Accreditation Commission) began working together to help standardize key workflows associated with case management programs.
BY JANET COULTER, MSN, MS, RN, CCM, FCM
Case managers play a vital role in serving the diverse populations we engage with. Despite the ever-changing landscape and challenges in healthcare, our focus remains centered on the patient. We place patients at the heart of everything we do.
BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM
I am a big believer in the need for lifelong learning, the importance of continued professional development and the role of networking in these endeavors. That is why my membership in CMSA is an integral part of my professional toolbox.
BY LYNN S. MULLER, JD, BA-HCM, CCM
When we hear or see the term case, manager, what do we really mean? More importantly, what does it mean to the public whom we serve?
BY GARRY CARNEAL, JD, MA
The U.S. medical system is dynamic and always evolving. Understanding the regulatory landscape is essential for case managers to optimize their patient-centered mission.
BY SHERRY ALIOTTA, BSN, RN-BC, CCM
The Standards of Practice for Case Management have been updated. The newly revised standards need not be a reference volume or an unrealistic ideal. They represent a philosophy, statement of beliefs, values to guide a program, its context and the role of the individual(s). They can serve as a road map to excellence and serve as a guidepost for case managers seeking environments that support the practice of case management.
What an exciting year it’s been here at the Case Management Society of America (CMSA). As the oldest organization focused on the growth and development of professional case managers across the healthcare continuum, CMSA is always looking to enhance the support available to case managers for high-quality, ethical practice benefitting patients, their families and support systems.
BY ALAN BOARDMAN, LMSW
The CMSA Standards of Practice (SOP) is our professional creed. The SOP expresses our collective values, goals and criteria through a unifying set of principles. Dr. Gerri Lamb states that the SOP provides a “blueprint for excellence” in case management.
Thank you for joining us for CMSA’s 32nd annual conference June 1-4, with more than 52 CEs available, amazing networking, innovative products and services from exhibitors here to support your work and countless hours of reconnecting.
BY SUSAN ROGERS, RN, MSN, CCM Many discussions have taken place over the years as to whether case management is a profession or a practice. Years ago, I would have told you it was a profession. Today – I say practice. But why? Think about this for a minute. As a…