BY MICHELLE M. CROOK, BSN, RN, CRRN, CCM, BCPA
If you have ever been in the unfortunate position of being laid off, you are likely familiar with that pit-in-the-stomach, “OMG” moment when you realize that your life has drastically changed in an instant. I believe that many people in this situation, whether the layoff was expected or not, go through the stages of grief: denial, anger, bargaining, depression and acceptance.
BY ANNE LLEWELLYN, MS, BHSA, RN, CCM, CRRN
Here, we highlight case management professionals who are leaders, mentors and directors in various settings where case managers practice their trade. Each has shared information about who they are and the work they do across the broad healthcare system. Please take a few minutes to read about their work and the value they bring.
BY KRISTINE TOPPE, MPH
Accountability and case management come up in many conversations about healthcare quality. Both are broad terms that have many meanings or implications, especially when they are used together. To help CMSA Today readers make sense of what can be complex issues, let’s think about how accountability applies to case management.
BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN
I have added lexicology to my list of hobbies because I realize how much time I spend on the “study of words.” The quest to find the right, most precise word(s) to convey the right, precise message is a constant exercise, whether I am communicating with family and friends or writing a scholarly paper. As I prepared to write this last message as president of the Case Management Society of America, 2020–2022, my reflections about the past two years were centered on transitions and evolution.
BY GARRY CARNEAL, JD, MA, AND PAT STRICKER, RN, MEd
With the rise of digital health and the impact of the COVID pandemic, these and other forces have changed almost every phase of healthcare in recent years. How case managers interface with their patients and the tools they use to do so is one prime example of the changing landscape. The arrival of telehealth and the constant opportunity to use emerging technology applications only adds to the complexity and excitement.
BY MARY BETH NEWMAN, MSN, RN, BC-CMGT, CCM
It’s no secret that value-based care (VBC) is a significant feature of today’s healthcare ecosystem. Case managers need to understand what the value-based paradigm is all about to fully appreciate the implications for professional practice. An important piece of this is knowing why integration of both clinical and technological best practices is critical for case management success in VBC.
The Case Management Society of America facilitates the growth and development of professional case managers across the healthcare continuum, promoting high-quality, ethical practice benefitting patients, their families and support systems. With professional development and collaboration, practical resources, tools and opportunities to influence public policy on issues vital to case managers, the value of membership in CMSA quickly adds up.
BY GARRY CARNEAL, JD, MA
Over the past decade, many healthcare payers have sponsored “value-based purchasing” initiatives that directly or indirectly impacted case management programs. Value-based purchasing (VBP) programs are designed and implemented by government agencies, employer groups and others to promote both quality and value.
BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN
As I prepare to take office in June as the CMSA National president, I find myself reflecting on how I came to this moment.
BY MARIANNE DiMOLA AND NADINE M. CARTER, RN, BSN, CDMS, CCM, MBA
Applying for a job can be one of the most important, yet frustrating things that you must do. The process today seems more convoluted than ever before. In this article, we hope to help you navigate and succeed in this process more easily.