BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN

I have added lexicology to my list of hobbies because I realize how much time I spend on the “study of words.” The quest to find the right, most precise word(s) to convey the right, precise message is a constant exercise, whether I am communicating with family and friends or writing a scholarly paper. As I prepared to write this last message as president of the Case Management Society of America, 2020–2022, my reflections about the past two years were centered on transitions and evolution.