Author runderwood

Care Coordination
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COVID-19: Impacting Hospital Readmission With Focused Care Transition Calls

BY KATHLEEN (KATHY) PARRY, BSN, RN, CCM
The past 2 years have turned the healthcare industry upside down. The COVID-19 epidemic has impacted the industry in ways no one could have imagined. Rapid change in the healthcare environment meant switching from in-person work to remote work where case managers led the way by engaging patients as they transitioned through the delivery system from inpatient through the next level of care.

Association News
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Association News

SAVE THE DATE AND GET READY TO CELEBRATE 2022 NATIONAL CASE MANAGEMENT WEEK IS OCTOBER 9-15 Setting the Standard for Patient-Centered Care It’s time to celebrate YOU, the professional practice of case management and the incredible strides achieved over the past year! Case managers across all settings have been challenged…

Best Practices
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Disruptive Innovation

BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM
As I write this, it has been 2 whole weeks since I took the gavel from the fabulous Melanie Prince at the CMSA National Conference in Orlando. It has been an exciting and busy 2 weeks. I am so honored and thrilled to be able to serve this organization and the profession of case management.

Patient Communication
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The Beauty and Power of Nursing

BY MICHELLE KNAUB, MED, BSN, RN
Did you ever have a day when, even though you were bone-tired and so very glad to be going home, you still felt energized and alive? I believe if you think back to the patient interactions that occurred during that shift, you will remember at least one very special encounter. I would like to share one such experience I had that helped me understand and appreciate the beauty and power of nursing.

Best Practices
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The Ingredients Required to Develop a State-of-the-Art Pediatric Care Management Team

BY JENNY QUIGLEY-STICKNEY, RN, MSN, MHA, MA, CCM, ACM-RN, CPHM, CMAC
To better understand what is required to develop the specialized skills to work at the world-renowned Boston’s Children’s Hospital, CMSA Today invited three case managers from this prestigious center designed to treat pediatric patients from birth to adulthood, with acute to chronic pediatric care conditions.

Self-care
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Taking Care of YOU After a Layoff—Part 2

BY MICHELLE M. CROOK, BSN, RN, CRRN, CCM, BCPA
In last month’s issue, we reviewed the experience of being laid off, along with the emotions that frequently occur with such a sudden change. We also covered some self-preservation techniques and interventions to help you to cope, connect with others and discover your next opportunity. This month, I present additional actionable items and helpful tips that will likely be quite helpful to you now and in the future.

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